TERMS OF SERVICE (Conditions) – TW Store
1. scope
These terms and conditions regulate the legal relationship between TW Store / Tattoo World Inhaber Rui Lopes (Seller) and their customers (buyer) with regard to all, between the parties in the online store of TW Store, contract Wins. These Conditions of provisions contrary to the buyer are hereby expressly excluded.
agreement, which are made differently or in addition to the terms and conditions with the buyer, take precedence over these General Terms and Conditions, if they have been agreed between the parties in writing. Verbal agreements are only binding, if confirmed by the seller in writing.
- 2. Supply and delivery area
The offer of the seller is on the website https://twstore.ch visible and non-binding. price- reserved and assortment changes and technical changes. The offers are valid only as long as they appear on the website and while stocks last. Product information such as summaries, pictures, etc.. are mainly used for illustration only and are not binding.
Delivery is directly to the announced by the buyer shipping address and contact person.
- 3. Conclusion on twstore.ch
On twstore.ch gives the buyer by submitting an order and simultaneous acceptance of these Conditions of a legally binding offer to contract from. The contract is concluded at the time, in which the buyer by the seller receives an order confirmation. The order confirmation is sent via e-mail. Confirmed orders can no longer be canceled by the buyer or changed.
- 4. Prices
All prices are in Swiss francs (CHF, major currency) and in Euro incl. VAT. stated. These are final prices, excluding shipping costs. are subject to change specified on the website prices and conditions, which date shall be the date of the order.
Our services/products are not subject to VAT, Therefore, the prices given are to be understood as exclusive of VAT.
The exact delivery costs are estimated in the e-mail order confirmation and must be paid by the buyer.
- 5. Payment Delivery Returns
Payment on delivery is not offered.
As payment to the purchaser following payment available:
payment in advance (Please necessarily always the order for reference / indicate purpose of payment in the payment)
Please note: The invoice amount is to be paid upon payment within 10days after order delivery. Failure to pay within this period, TW Store reserves, to cancel the order.
For Immediate Payment:
- Paypal or credit cards through Paypal (here the terms and conditions of PayPal apply) Link: https://www.paypal.com/ch/webapps/mpp/ua/legalhub-full?locale.x=de_CH
- myPos for debit- and credit cards payments (here the terms and conditions of Stripe apply) Link: https://www.mypos.eu/de/terms-conditions
- Postfinance Card oder Postfinance E-Finance (here the terms and conditions of PostFinance apply) Link: https://www.postfinance.ch/de/privat/support/dokumente/herunterladen.html
- Stripe for debit- and credit cards payments (here the terms and conditions of Stripe apply) Link: https://stripe.com/ch/legal
when you pick up
The ordered goods by choosing'Abholung in the shop 'and after successful payment 10 Days reserved in our outlet. If the buyer does not respond within the time limit, or pick up the goods come, TW to store reserves, to cancel the order.
Payment function and use of cash
The buyer authorizes his purchases by clicking on the corresponding cash, entering the information required and correct and the terms and conditions accepted. The buyer acknowledges all, in this way, authorized purchases, the correctness of the amount and the resulting debt to the seller.
Returns and Complaints
Complaints about defective goods and / or services, including returns must be installed exclusively and directly from the buyer through customer service by TW Store.ch to regulate this. The existence of such disputes do not release the buyer from the obligation to pay the bill or. the total value of the dispute.
responsibilities
the customer can directly contact the customer service of TW Store.ch For all inquiries as complaints and returns or services.
shipping
The articles by TW Store are available in stock and ready. For orders of multiple items TW Store is constantly working, fully deliver these. If an item is unavailable or sold out yet, He will be shipped immediately upon receipt by the supplier to the buyer. It can longer waiting times. In this case, there is no right to cancel the order or compensation. Therefore, the buyer agrees to, to accept partial deliveries at any time.
Shipping fees are charged based on the size and weight of the delivery. The exact amount of the shipping costs are shown on the checkout page and / or in the order confirmation email. Upon written request of the customer, we also offer other shipping methods (against signature, Express) an. However, they are provided with full to the buyer and must be paid in advance.
For non-insured mail or by express the risk of damage to the goods or in case of loss of the entire shipment during transport to the buyer over, soon as the consignment has been handed over to the Swiss Post. TW Store is not liable for such damages.
The B-mail 2-3 delivered working days after order confirmation (Danger: No Saturday delivery for parcels). The A-mail is the next business day (also Saturday) delivered after order confirmation. For a delivery by express a delivery the next business day or even on Saturday is guaranteed by the Swiss Post. Should there be delays here, Please get in touch with our customer service contact.
A delayed arrival of the goods for any reason whatsoever, not entitled to invoice deduction and is no basis for a claim for compensation. Liability for delays in the agreed forward contract on the part of the buyer is also excluded.
- 6. Retention of title
The delivered goods until full payment property of the seller. The seller is entitled, make a corresponding entry in the title register.
All images and texts are protected by copyright and may not be used without our consent.
- 7. refund policy
we grant you the right to return to the purchased products from us. Please send us the goods in mint condition within 14 Days of receiving the original packaging. Piercing - items and earrings can be tried. If the size is wrong, You can send the jewelry back.
For reasons of hygiene, we sterilize all piercings and earrings times according, before you get back on sale.
We ask you, for it to use the return form. The costs for the return shall be borne by you. For the protection of the term of the date of dispatch of the goods shall prevail. The return must be sent to: TW Returns Department Store, Ennetmooserstrasse, 8, 6370 Stans.
- 8. warranty
The buyer must report obvious defects immediately. Hidden defects he must immediately, but at the latest within 8 Report days of discovery. the buyer neglect to promptly report, shall expire his warranty claims.
Transport damages are for insured shipping within 24 hours to make the next working day in writing to the post office and to us. Uninsured shipments are excluded.
TW Store does not accept any liability for loss or theft of the shipment in transit or theft from the mailbox storage compartment.
Claims for cancellation of the contract or reduce the purchase price are excluded, unless a replacement is possible.
The defective product must be returned by the buyer to our returns department, regardless of size and weight. The costs and the risk for the return shall be borne by the buyer. By replacement delivery or replacement under warranty of any new warranties will be generated.
are excluded from the warranty: beating, Stösse, bell, collision, pressure, Heat and direct sunlight, cold, liquids, dirt, Staub, Dirt and mud, which was caused by the purchaser and the usual wear.
Insignificant deviations from guaranteed properties of the product allow no warranty law.
Warranty claims against TW Store are available only to the direct purchaser and are not transferable.
- 9. liability
Other claims of the buyer - regardless of legal basis - are, extent permitted by law, locked out. The seller, their assistants and any persons shall not be liable for damages, which has not occurred to the goods themselves, in particular not for consequential damages, lost profits or other financial damages of the buyer.
Use of data
Secure transmission of data and optimal protection of customer privacy are important TW Store. To this end, TW Store following measures met:
The data is stored at TW Store only as long, as is appropriate with regard to the contractual relationship. TW Store uses the personal data of customers only for order processing. The customer's email address and personal data will be treated confidentially and will not be passed on to third parties.
- 10. Note to our products with our product
Photos, Texts and product descriptions for our products we try to be as precise as possible to present.
An important note about our offered products: As we carry out random tests as part of the quality assurance of delivery of the goods, it may be, that Article, which are delivered in sealed or welded condition of our suppliers to us, are then delivered to the end customer in opened packaging and / or without warranty seal. This does not mean, is that the goods are used or used. We only sell new goods.
For any changes, make the our manufacturers in our goods, we assume no responsibility, as these may be changed anytime without notice from our suppliers. This concerns in particular color and texture of the product. Therefore, all information is such as product, Colors and photos are available online without obligation.
- 11. Changes and additions
The seller expressly reserves, these General Terms and Conditions (Conditions) at any time to adapt to the conditions and apply immediately.
- 12. Severability
If partially invalid provisions of these terms and conditions or, the remaining provisions shall have effect. The parties are bound, to replace the invalid provision by a legally valid provision, which comes as close as possible to the economic and legal sense and purpose of the invalid provision.
- 13. Applicable Law / Jurisdiction
In case of dispute Only substantive Swiss law to the exclusion of conflict of law rules. The Vienna Sales Convention is explicitly excluded. Jurisdiction is the District Court Nidwalden.
- 14. Contact
Tattoo World
Inhaber Rui Lopes
Ennetmooserstrasse 8
6370 Stans
Stand 01.01.2024