Cancellation

Withdrawal

you have the right, to withdraw from this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the date, when you or a third party indicated by you, the other than the carrier, the goods repossessed or have. hat.

To exercise your right, have us TW Store, Ennetmooserstrasse 8, 6370 Stans, by means of a clear declaration (z.B. with the return form, one of sent by mail letter or e-mail) of your decision, to withdraw from this contract, inform.

it made to safeguard the withdrawal period is sufficient, that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of withdrawal

If you withdraw from this contract, we have put all payments, we have received from you, including delivery costs (except for the additional costs, the ensue, you than that offered a different kind of delivery from us, have chosen cheapest Standard), immediately and repay later than fourteen days from the date, on which the notification was received about your cancellation of this contract with us. For this repayment, we use the bank details on the return slip or the said bank account to use within the letter, notify mail; in any case you will be charged fees because of this repayment. We may refuse to repay, until we get back the goods back, or until you have demonstrated, that you have returned the goods, is nachdem, which is the earlier.

You have the goods immediately and in any event not later than fourteen days from the date, where you inform us of any cancellation of this contract, returned to us or to pass. The deadline is met, if you send the goods before the deadline of fourteen days. They bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if this value loss on one to check the quality, is not necessary characteristics and functioning of the goods handling them due.

Important information that must be specified in a Recall

  • Order number
  • Ordered on
  • Received at
  • Name
  • address
  • signature (only message on paper)
  • date

Here you can download our return form and fill. It should facilitate the return and us the assignment of the articles as well as shorten the time on your account to credit.